Our Commitment to Your Privacy
Sign of Hope Foundation is committed to protecting the privacy, security, and personal information of every donor, trainee, partner, volunteer, and visitor who engages with our nonprofit organization. As a faith-rooted, mission-driven charity dedicated to restoring lives through second-chance trade training, we understand that trust is the foundation of every meaningful relationship — and we treat your information with the same care and integrity we bring to every life we serve.
This Privacy Policy explains how Sign of Hope Foundation collects, uses, protects, and shares the information gathered through our website, donation platforms, program applications, and any other interaction with our organization.
Information We Collect
Information You Provide Voluntarily
When you donate, subscribe to our newsletter, apply to our training program, contact us, volunteer, or partner with Sign of Hope Foundation, you may provide information such as your name, email address, mailing address, phone number, payment details, employment background (for program applicants), and any optional message content you choose to share with us.
Information Collected Automatically
When you visit our website, we may automatically collect certain non-personal information through cookies, analytics tools, and similar technologies. This may include your IP address, browser type, device type, referring website, time spent on pages, and general geographic location. This information helps us improve our website, understand how visitors engage with our mission, and strengthen the impact of our outreach.
Information From Third Parties
We may receive limited information from trusted third-party service providers, including donation processors, fundraising platforms, social media integrations, and partner organizations that refer trainees to our program. We only work with partners who share our commitment to privacy and ethical data handling.
How We Use Your Information
Sign of Hope Foundation uses the information we collect for the following purposes:
To Process Donations and Issue Receipts
We use your information to securely process charitable contributions, send donation confirmations, issue tax receipts, and maintain accurate giving records as required by federal nonprofit regulations.
To Communicate With You
We may use your contact information to send updates about our mission, trainee success stories, fundraising campaigns, event invitations, partnership opportunities, and news from the Nashville manufacturing campus. You may unsubscribe from any non-essential communications at any time.
To Operate and Improve Our Programs
For trainee applicants, we use the information you provide to evaluate program fit, coordinate intake, and connect you with the right support resources within Sign of Hope Foundation.
To Strengthen Our Website and Outreach
Aggregated, non-identifying data helps us understand which content resonates, where visitors come from, and how to better serve donors, partners, and trainees across the country.
To Comply With Legal and Regulatory Obligations
We retain and use information as necessary to comply with IRS requirements for 501(c)(3) nonprofit organizations, state charitable solicitation laws, and any applicable federal, state, or local regulations.
How We Protect Your Information
Sign of Hope Foundation takes data security seriously. We implement industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. All online donations are processed through encrypted, PCI-compliant payment platforms, and sensitive information is never stored on our website servers. While no system can guarantee absolute security, we are continuously committed to safeguarding the trust you place in us.
When and How We Share Information
Sign of Hope Foundation does not sell, rent, lease, or trade your personal information to any third party — ever. We share information only in the following limited circumstances:
With Trusted Service Providers
We may share necessary information with vetted vendors who help us operate, including donation processors, email service providers, website hosts, and analytics platforms. These providers are bound by confidentiality agreements and may only use information to perform services on our behalf.
With Program Referral Partners
For trainee applicants, we may coordinate intake details with the referring partner organization (such as a reentry program, rehabilitation center, veterans services group, or faith community) — only with the applicant's knowledge and consent.
When Required by Law
We may disclose information if required to do so by law, court order, subpoena, or governmental request, or when necessary to protect the rights, safety, or property of Sign of Hope, our trainees, donors, or the public.
In Connection With Organizational Changes
In the unlikely event of a merger, acquisition, restructuring, or transfer of nonprofit assets, information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
Your Privacy Rights and Choices
You have meaningful control over the information you share with Sign of Hope Foundation:
Access, Correction, and Deletion
You may request to access, update, or delete the personal information we have on file at any time by contacting us directly through the methods listed at the bottom of this page.
Communication Preferences
You may unsubscribe from emails, newsletters, or fundraising communications at any time by clicking the unsubscribe link in any message we send or by contacting us directly.
Cookies and Tracking
You may disable cookies through your web browser settings. Please note that some areas of the website may not function as intended if cookies are disabled.
Donor Confidentiality
You may request that your donation be treated as anonymous in any public acknowledgment, recognition, or donor listings. We honor every request without exception.
Children's Privacy
Sign of Hope Foundation does not knowingly collect personal information from children under the age of 13. Our website and programs are intended for adults and adult-aged trainees. If you believe a child has provided information through our website, please contact us immediately so we can remove it.
Third-Party Links and External Content
Our website may include links to external websites, embedded content, or syndicated news feeds from organizations such as industry publications, mission partners, and journalistic sources. Sign of Hope is not responsible for the privacy practices, content, or data handling of these external sites. We encourage you to review the privacy policies of any third-party site you visit.
Updates to This Privacy Policy
Sign of Hope Foundation reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or organizational growth. When updates are made, we will revise the "Last Updated" date at the top of this page and, when appropriate, notify visitors and supporters through our website or email communications. Continued use of our website after updates indicates acceptance of the revised policy.
Our Promise to Every Donor, Trainee, and Visitor
The same care that drives every aspect of our mission drives the way we handle your information. Just as we honor the dignity of every man and woman who walks through our doors, we honor the trust of every person who supports, partners with, or visits Sign of Hope Foundation. Your privacy is not a policy line item — it is a reflection of who we are.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Sign of Hope Foundation through our official Contact Us page or through the mailing address and email provided at our Nashville, Tennessee headquarters. We respond to every inquiry personally, promptly, and with the care it deserves.